Return Policy
Overview
Pholivelur is committed to providing high-quality website development services. Due to the custom nature of our digital products and services, we have specific policies regarding returns and refunds.
Service Cancellation
If you need to cancel your website development project, you may do so within 48 hours of signing the service agreement for a full refund. After 48 hours, cancellation fees may apply based on the work completed.
Refund Policy
Refunds are available for website development services if requested within 48 hours of project initiation and before significant work has been completed. Once development work has progressed beyond the initial planning stage, refunds will be prorated based on completed work.
Digital Products
Since our website development services result in custom digital products created specifically for your business, standard return policies do not apply. Each project is tailored to your unique requirements and cannot be resold.
Revisions and Modifications
We offer revision rounds as part of our service packages. If you are not satisfied with the initial deliverables, we will work with you to make necessary revisions within the scope of your selected package.
Dispute Resolution
If you have concerns about our services, please contact us immediately. We are committed to resolving any issues and ensuring your satisfaction. We will work with you to find a mutually acceptable solution.
Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, or other unforeseeable events.
Contact Us
If you have questions about our return policy or need to request a refund, please contact us at info@pholivelur.world or visit our contact page.